Monitor Service Health – Lesson 6.2

References

 

Mock Exam Sample Questions

With Office 365, an admin center is available that allows administrators to manage and administer Office 365. Navigation sections such as Dashboard, Setup, Users & Groups, Service Settings, Service Health, and Reports are available. If an Office 365 administrator needs to view when planned maintenance is scheduled for some services, which section will include this information? Choose the best option(s) from those listed below.

A: Service Settings

B: Service Health

C: Reports

D: Setup

Explanation:
You access the Service Health area section of the Office 365 admin center to view planned maintenance that is scheduled for services. The Service Health area includes a dashboard view of the services running in Office 365. It enables you to see a historical view of issues that affected the service and also any planned maintenance that is scheduled on services. The Rich Site Summary (RSS) feed feature can also be configured to obtain real-time access on service incidents and maintenance that is planned.

Correct Option(s): B: Service Health  

 

Incorrect Option(s):

  • A: Service Settings – The Service Settings section allows you to access service settings such as Exchange Online service settings, sites, user software, passwords, and mobile. Service Settings would not include information on planned maintenance that is scheduled on services.  
  • C: Reports – The Reports section allows you to access reports that show how the organization is using Office 365 services. For example you can view mail, protection, rules, and Data Loss Prevention (DLP) reports. The Reports section will not include information on planned maintenance that is scheduled on services.  
  • D: Setup – The Setup section allows you to access and configure the Office 365 setup options, which include basic and custom. The Setup section will not include information on planned maintenance that is scheduled on services.  

An administrator of Office 365 can use a dashboard style interface to view information, and manage and configure Office 365. When an administrator accesses the Service Health section of the Office 365 admin center what information can be seen? Choose the best option(s) from those listed below.

A: The status of services running including today and the past six days.

B: Information on planned maintenance.

C: A view of the history for the past 90 days.

D: The services that were started and stopped.

Explanation:
An administrator can view the current status of services that are running including today’s status and the past six days and access information on planned maintenance from the Service Health section of the Office 365 admin center. Administrators can also access and view status history for the past 30 days, and sign up for the service health Rich Site Summary (RSS) feed to obtain updates on new or updated events. Additional information or features on each service listed can be accessed by using the down arrow located next to the service, and details on the status can be seen by clicking the status icon. The Planned Maintenance section includes a listing of upcoming maintenance and maintenance history.

Correct Option(s):

  • A: The status of services running including today and the past six days.  
  • B: Information on planned maintenance.  

Incorrect Option(s):

  • C: A view of the history for the past 90 days. – A view of the history for the past 90 days is not available in the Service Health section of the Office 365 admin center. However, a view of the history of the past 30 days is available.  
  • D: The services that were started and stopped. – Information on the services that were started and stopped is not available in the Service Health section of the Office 365 admin center. The Service Health section allows you to view the current status of services from today and the past 6 days, view a history of the past 30 days, sign up for the service health RRS feed. This section also allows you to view information on planned maintenance such as upcoming maintenance and maintenance history.  

 

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