Provisioning Tenant – Lesson 1.1

References

 

Mock Exam Samples

Most global functions in Office 365 are administered through the Office 365 admin center. Some of the functions you can manage are dashboards, users and groups, domains, and licensing. Accessing the admin center is as simple as logging in to Office 365. If you want to assign licenses to certain users, which area of the admin center should you access? Choose the best option(s) from those listed below.

A: Users & groups

B: Domains

C: Licensing

D: Service settings

 

Explanation: The users and groups area is where you will do most user or group related tasks. From here, you can add, edit, delete users or groups, reset passwords, assign licenses, set up security groups, and manage delegated administrators. Adding a new license to a user is as simple as editing the user settings and selecting the new license.

Correct Option(s): A: Users & groups

Incorrect Option(s):

  • B: Domains – The domains area is used to manage Office 365 domains. From here, you can add or remove domains, troubleshoot domain issues, and view DNS settings. The domains area is not used to assign licenses to users.

C: Licensing – The licensing area is used to view the amount of assigned licenses that are available, as well as details about subscriptions and their term end dates and the option to renew them. The licensing area is not used to assign licenses to users.

  • D: Service settings – The service settings area provides links to commonly used settings such as Exchange settings, password settings, and mobile settings. The service settings area is not used to assign licenses to users.

Office 365 comes with different administration panels. The available panels will depend on which licenses a user account has. The main panel is the Office 365 admin center, which is used to administer global functions. There are five administrator roles that can be used when configuring permissions through the administration center. Which administrator roles will allow for password resets? Choose the best option(s) from those listed below.

A: Billing administrator

B: Global administrator

C: Password administrator

D: Service administrator

E: User management administrator

 

Explanation: Administrator roles in Office 365 are used to manage large or small organizations. To be able to reset user passwords, you need to be assigned either the Global administrator role, Password administrator role, or the User management administrator. The Global administrator role is typically assigned to the company administrator. This role gives access to everything including resetting passwords for all users no matter what role they belong to. The Password administrator role can be used to reset passwords for users and administrators that are at the same permission level. The User management administrator can reset passwords, but is limited as they cannot reset passwords for billing administrators, global administrators, and service administrators.

Correct Option(s):

  • B: Global administrator
  • C: Password administrator
  • E: User management administrator

 

Incorrect Option(s):

  • A: Billing administrator – The Billing administrator role cannot be used to reset passwords. This role allows administrators to view company and user information, manage support tickets, and perform billing and purchasing operations.
  • D: Service administrator – The Service administrator role cannot be used to reset passwords. This role allows administrators to view company and user information, and manage support tickets.

Office 365 admins are usually responsible for performing administration tasks such as creating and editing users, resetting user passwords, managing service requests or monitoring service health. However, there are times that an organization may want to authorize a Microsoft Cloud partner to administer their Office 365 account. If a Microsoft Cloud partner is given the task to take on the administrative tasks, which type of admin is the Office 365 account? Choose the best option(s) from those listed below.

A: Global

B: User management

C: Delegated

D: Service

 

Explanation: When a Microsoft Cloud Partner has been given authorization to administer an organization’s Office 365 account, it is referred to as a delegated admin. The delegated admin can perform the Office 365 administrative tasks for your organization. To add a delegated admin, the authorized partner sends an e-mail asking for permission to act as a delegated admin. A link within the e-mail directs you to the authorization page in Office 365 to authorize the partner.

Correct Option(s): C:  Delegated

 

Incorrect Option(s):

  • A: Global – A global admin is one of the admin roles that can be assigned to users in an organization. Global admins are able to perform all of the administrative tasks, including creating and editing users, assigning admin roles to users, reset user passwords, manage user licenses and domains. A global admin is not a Microsoft Cloud partner that has been given authorization to administer an organization’s Office 365 account.
  • B: User management – A user management admin is one of the admin roles that can be assigned to users in an organization. User management admins are able to reset passwords, monitor service health, manage user accounts and user groups, and manage service requests. A user management admin is not a Microsoft Cloud partner that has been given authorization to administer an organization’s Office 365 account.
  • D: Service – A service admin is one of the admin roles that can be assigned to users in an organization. Service admins can manage service requests and monitor service health. A service admin is not a Microsoft Cloud partner that has been given authorization to administer an organization’s Office 365 account.

When signing up for Office 365 you will need to select an Office 365 plan, and then set up the account. This involves providing information such as country or region and the tenant name. If you use a trial version, it is recommended to use a different tenant name than the one that would be used for a paid version, as it cannot be changed. What is the tenant name? Choose the best option(s) from those listed below.

A: Domain name

B: Organization name

C: User ID

D: First name

 

Explanation: The tenant name is the domain name. Companies will typically use the same domain name as they would have for their company, which is often the company name. For example, if your company domain name is callinsure.com and you want the same name, it would appear as callinsure.onmicrosoft.com. If you start with a trial subscription, it is best to choose a different name since it cannot be changed once selected.

Correct Option(s): A: Domain name

 

Incorrect Option(s):

  • B: Organization name – The Organization name field is not referred to as the tenant name. This field is simply used to enter your organization name for account information purposes.
  • C: User ID – The User ID field is not referred to as the tenant name. This field is used to provide a user ID for the person signing up, it creates an e-mail address based on the ID, and it creates a global admin.
  • D: First name – The First name field is not referred to as the tenant name. This field is required when setting up the account, as user information of the person signing up is required.

When configuring Office 365 for your organization, the person who signs up to purchase Office 365 becomes the administrator. Office 365 has different administrator roles available, and can also have multiple administrators. Which administrator role is applied to the person signing up to Office 365? Choose the best option(s) from those listed below.

A: Global

B: Billing

C: Password

D: Service

E: User management

 

Explanation: The global administrator role is given to the person who signs up for Office 365. With this role, the user has full permissions to Office 365. This allows the user to perform all tasks in Office 365 including delegating administrative roles to other users.

Correct Option(s): A: Global

Incorrect Option(s):

  • B: Billing – The billing role is not the role given to the person who signs up for Office 365. This role does not provide the necessary permissions to allow the user to properly configure Office 365.
  • C: Password – The password role is not the role given to the person who signs up for Office 365. This role does not provide the necessary permissions to allow the user to properly configure Office 365.
  • D: Service – The service role is not the role given to the person who signs up for Office 365. This role does not provide the necessary permissions to allow the user to properly configure Office 365.
  • E: User management – The user management role is not the role given to the person who signs up for Office 365. This role does not provide the necessary permissions to allow the user to properly configure Office 365.

Office 365 comes in different subscription plans. The plan you select should meet the requirements set in place by your organization. It is possible that after testing a plan, you may realize that a different plan would be better. If this is the case, it is possible to switch some plans with others using the Switch Plans wizard. If you have an Office 365 Midsize Business subscription plan, which plans will be available to switch to using the Switch Plans wizard? Choose the best option(s) from those listed below.

A: Office 365 Small Business

B: Office 365 Small Business Premium

C: Office 365 Enterprise E1

D: Office 365 Enterprise E3

 

Explanation: Many plans can be switched using the Switched Plans wizard. If the plan you want to switch to is not available in the wizard, you will need to switch plans manually. From the Office 365 Midsize Business plan, you can switch to Office 365 Enterprise E1, E3, or E4. Any other plan will need to be switched manually.

Correct Option(s):

  • C: Office 365 Enterprise E1
  • D: Office 365 Enterprise E3

 

Incorrect Option(s):

  • A: Office 365 Small Business – It is not possible to switch from the Office 365 Midsize Business plan to the Office 365 Small Business plan using the Switch Plans wizard. To switch to the Office 365 Small Business plan, you will need to switch plans manually.
  • B: Office 365 Small Business Premium – It is not possible to switch from the Office 365 Midsize Business plan to the Office 365 Small Business Premium plan using the Switch plans wizard. To switch to the Office 365 Small Business Premium plan, you will need to switch plans manually.

When using Office 365 for business, users require licenses to be able to use certain services. For example, to use Office applications, a special license is required to allow the users to use these applications. Which license model is used with Office 365 ProPlus? Choose the best option(s) from those listed below.

A: Per device, up to five devices

B: Per user, one copy on up to ten devices

C: Per device, up to ten devices

D: Per user, one copy on up to five devices

 

Explanation: To be able to use Office 365 ProPlus, each user requires a per user license. The license allows the user to use one copy of Office 365 ProPlus on up to five devices. These devices can be a Windows computer, Mac computer, or tablet device.

Correct Option(s): D: Per user, one copy on up to five devices

 

Incorrect Option(s):

  • A: Per device, up to five devices – Office 365 ProPlus uses a per user license. Per device licenses are used by Office 2013 (software) and are for one device only.
  • B: Per user, one copy on up to ten devices – Office 365 ProPlus uses a per user licensing model, but does not support ten devices. A per user license can be used on up to five devices.
  • C: Per device, up to ten devices – Office 365 ProPlus uses a per user license. Per device licenses are used by Office 2013 (software) and are for one device only.

If your organization has an Active Directory (AD) environment, it is possible to synchronize the user and group accounts from your organization’s AD environment to Office 365. This is possible by using the Windows Azure AD Sync tool. Before you install the Azure Active Directory Sync tool and begin synchronizing your directory, you need to clean the directory. Which tool should you use? Choose the best option(s) from those listed below.

A: OnRamp

B: ADPlus

C: ADSI Edit

D: LDP

 

Explanation: Before you install the Windows Azure AD Sync tool, you need to clean-up the existing objects. If this is not done, it can have negative effects on the deployment process and take days or possibly weeks to cycle through directory synchronization. To help clean up the existing objects, you can use the OnRamp tool. OnRamp is an automated assistance tool that gathers configuration requirements and performs deployment readiness checks. It will analyze the AD and make recommended changes.

Correct Option(s): A: OnRamp

 

Incorrect Option(s):

  • B: ADPlus – ADPlus is a tool that is used to troubleshoot processes or applications that stop responding. This tool automates the Microsoft Console Debugger to create memory dumps and logs. ADPlus is not used to clean existing objects.
  • C: ADSI Edit – Active Directory Service Interfaces Editor (ADSI Edit) is a Lightweight Directory Access Protocol (LDAP) editor that is used to manage attributes and objects in AD. This tool is not used to clean existing objects.
  • D: LDP – LDP is a LDAP client used to view objects stored in AD along with their metadata. This tool is not used to clean existing objects.

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